Shipping information

UNITED KINGDOM

DPD Home delivery

Orders placed before 2PM on a workday will be delivered within 3 working days. Delivery costs are €11.
For all orders of €100 or more, delivery is FREE OF CHARGE.

Flexible delivery with Predict.

We will always inform you of our delivery day by text message or email. Is the day inconvenient for you? If so, you can change your delivery preference (to a Pickup parcelshop, to a neighbor…) or postpone your delivery. It is so simple, with Predict. We will send you another message on the delivery day, with an expected one hour time-slot. 

Not at home when the DPD driver comes? You can collect your parcel from a Pickup parcelshop.

If you’re not at home when the DPD driver comes, your parcel will be taken to a Pickup parcelshop in your local area. That way, you get your parcel as soon as possible, and you decide when you go to pick it up.

The DPD driver will leave a note in your mailbox giving the address of the Pickup parcelshop and the time from which you can collect your parcel. You will receive an email from DPD when the parcel has arrived in the Pickup parcelshop.

Bring your proof of identity with you when you go to pick up your parcel. You will have seven days to collect it, after which it will be returned to the sender. 

At http://www.dpd.com/home/our_network you can check the status of your parcel and find out more about our Pickup parcelshops, including locations and opening hours.